Cleaning for healthcare facilities

Your hygiene requirements are the starting point

A health centre, a GP practice and a residential care home each ask for something different. That's why we don't start with a standard list, but with your own hygiene policy and the way your location is used. Together we decide which rooms fall within the assignment, what happens per room and how often.

We are honest about where the line is. Cleaning a corridor or consulting room is different from cleaning a room where medical procedures take place. If a room has requirements that fall outside our work, we say so in advance, rather than promising something we can't deliver.

This page is for facilities managers, location managers and practice owners looking for a cleaning partner in the central Netherlands.

A separate approach per type of room

How often and how thoroughly a room is cleaned depends mainly on who uses it and what happens there. As a starting point, we look at:

• Entrance and corridors. Busy walking routes with many touchpoints, such as handrails, lift buttons and door handles. The floor has to stay dry and safe for people who are unsteady on their feet.
• Washrooms. Toilets, basins and showers get a high frequency. We agree which materials are used only here.
• Consulting and treatment rooms. Cleaning after closing or between appointments, according to what we agree per room.
• Rooms of clients and residents. Always in consultation with the care team, with attention to peace and privacy.
• Communal areas and offices. Living rooms, pantries, staff rooms and offices at their own rhythm.

Beds, aids and medical equipment usually belong with the care staff. We set out where our task ends, so that's clear to everyone.

Working around care routines

In a care location, care comes first. A round at the wrong moment hinders carers and disturbs residents. So we go through the day with you in advance: when are the meals, the care rounds and the visitors, and which hours are quietest on each ward? Based on that, we plan which room is done when.

Practices and health centres have a different rhythm. There, most of the work can often be done outside consulting hours, at the start or end of the day. In locations where people live, a cleaner is more likely to work among the residents. Then working calmly and recognisably is just as important as working cleanly: limiting noise, knocking before going in and not leaving the trolley on the walking route.

Safety and certifications in a care setting

VCA means that risks in the workplace are assessed in advance. In healthcare, that concerns things like the risk of falling on wet floors, handling products safely and obstacles on escape routes. Keurmerk Schoon is about the organisation behind the work. Staff are trained or are offered vocational training, the collective labour agreement for cleaning is applied correctly and contact and consultation moments with you as a client are arranged. An independent body checks this at least once a year. The page about our certifications explains exactly what this involves.

From first conversation to first round

A good start begins with a conversation with the people who notice it every day: the location manager, a team leader and, if you have one, your hygiene or infection prevention specialist. Together we walk through the building and note per room what is needed and what we should not do.

You then receive a proposal with tasks, frequency and price, plus the points that still need a decision from you. Before the start, we agree how staff report in, who they speak to on a ward and what they do if something isn't right. In the first weeks we take on board your team's comments and adjust the plan where needed. That way the cleaning fits how your location really works, rather than your team having to adapt to the cleaning.

Why Shinesta for your care location

Shinesta is a compact company. So you deal with people you can call directly when something changes. We don't promise more than we can deliver and we set out agreements in a clear plan. You can also use deep cleaning for periodic maintenance of floors and washrooms, and window cleaning for windows and glass walls. Would you like to get acquainted? Request a quote and we will discuss your location together.