Residential cleaning for landlords and managers

A home that's ready for the next resident

When a tenant leaves, your void process begins: final inspection, repairs, perhaps a painter and then the handover of the keys. Every day the home stands empty costs rent. And a home that isn't properly clean leads to complaints as soon as the new resident walks in.

With residential cleaning from Shinesta, you place this step with one party. You tell us which home needs to be ready and on what date, and we make sure it's clean at that moment. Your housing officer or property manager then doesn't have to chase cleaners or check what was left behind.

When to call us in

• Void cleaning. After a tenant leaves, we clean the home for the inspection or the arrival of the next resident.
• After maintenance. A new kitchen, bathroom or paint job leaves dust and dirt behind. We remove it before the home goes back into use.
• Before sale or a new let. We make an empty home presentable for photos and viewings.
• For furnished lets. At a change of tenant, we clean the home and the furniture, so the next tenant can move straight in.
• For heavy soiling. Is a home full of abandoned belongings or heavily soiled? Then we combine the cleaning with property clearance.

Room by room

A new resident looks at a home more critically than someone who has lived there for years. That's why we also clean the places that get skipped in everyday use. The quote sets out what we do in each room, so you know what you can count on.

• Kitchen. Worktop, sink, tiling and cupboards, inside and out. Grease around the hob and extractor hood gets extra attention. If appliances stay in the home, we clean those too.
• Bathroom and toilet. Limescale on taps, shower screen and tiles, and deposits in the toilet and washbasin. This is where dirt left behind stands out fastest.
• Living room and bedrooms. Floors, skirting boards, windowsills, doors and radiators. Where cupboards and furniture have stood, there's often still a layer of dust and dirt.
• Windows and frames. We wash the windows on the inside and wipe down the frames. We can arrange the outside through window cleaning if you wish.
• Storage room, balcony and entrance. These places are easily forgotten, but they're part of a tidy handover to the next resident.

Tailored to your void process

In a void, everything depends on everything else. The cleaning has to happen after the repairs and painting, but before the inspection and the handover of the keys. That's why we schedule around your dates and agree any changes with your property manager or inspector.

If homes become vacant regularly, we set out in advance how we work together: how you pass on a job, which tasks are standard and how we handle keys and access. After that, you only need to give us the address and preferred date for each home.

Before we sign off a home, we walk through it once more against what was agreed. We then let you know it's ready. If we come across damage or defects, we report those too, so you can still resolve them before the new resident arrives. In an occupied complex we also take the neighbours into account: we keep the stairwell and corridor clear and leave them tidy.

What determines the price?

The price depends on the size of the home, how soiled it is and exactly what needs to be done. A home after a short tenancy takes less time than one where someone has lived for years. That's why we work with a tailored quote. For recurring work, we look together at whether fixed agreements per type of home are possible, so you know where you stand in advance.

Complexes and shared areas

Does it concern an entire complex, for example after major maintenance? Then we also clean the stairwells, access galleries and halls. If you're looking for regular cleaning of these areas, read more about cleaning for owners' associations.

Demonstrably in order

We work in homes and complexes that you manage, often without you being there. So you want to be sure this is properly arranged. Shinesta works with VCA and Keurmerk Schoon. VCA is about working safely and healthily on site. Keurmerk Schoon covers matters such as correct administration, the proper application of the collective labour agreement for cleaning and suitable insurance, including for damage at the client's premises. An independent body checks this at least once a year. That limits your risk of chain liability and helps if you have to meet your own procurement requirements.

One party for every step

Sometimes a home has to be emptied before it can be cleaned. With property clearance we remove the contents and waste and then move straight on to the cleaning. After a major renovation or new build, handover cleaning is a better fit, because building dust calls for a different approach. That way you have one point of contact for every step.