Outsourcing office cleaning in the central Netherlands

Why companies outsource their office cleaning

Arranging cleaning with your own people seems straightforward, until someone falls ill, goes on holiday or leaves. Then the rostering, training and purchasing land with you or a colleague, on top of your own work. And if you take on office cleaning yourself, you'll notice it mainly stands out when it doesn't go well.

Outsourcing changes your role. You no longer have to arrange who comes, which products are needed or how the work is done. You decide what you expect from your office, and Shinesta makes sure it happens. Your contact person knows your location, so you only have to pass on a comment once.

This is for office managers, facility managers and business owners responsible for an office in the central Netherlands, from a single floor to an entire building.

What happens in the office

A cleaning plan for an office starts with the rooms, not with a standard list. Per room, we set out what needs to happen:

• Office floor and workstations. Desks, windowsills and floors. Carpet and hard floors each call for their own approach, and at a hot desk the user changes every day.
• Washrooms. Washroom cleaning is what an office gets judged on fastest: toilets, basins, mirrors and restocking soap and paper.
• Pantry and canteen. Worktop, coffee machine, tables and fridge handles, plus agreements about the dishwasher.
• Meeting rooms. Tables, glass walls and whiteboards, at a rhythm that suits how often they are booked.
• Entrance and reception. The first impression for your visitors: doors, glass, floor and the seating area.

Anything that isn't in the plan doesn't happen without consultation. That prevents surprises on the invoice and discussions afterwards.

Around office hours, with clear agreements on access

Many offices choose cleaning early in the morning or at the end of the working day. Working early has the advantage that everything is fresh when the first colleague arrives. At the end of the day, desks are emptier and vacuuming no longer disturbs anyone. Which option fits depends on your opening hours and on whether people also work in the evening.

If we work outside office hours, access has to be right. We agree in advance who gets a key or tag, how the alarm is operated and what happens if something doesn't work. We also make agreements about rooms that stay closed, such as an archive or a director's office. That way, you know exactly who is in your building and when.

What determines the price?

The price mainly depends on the floor area, the number of workstations and washrooms, and the frequency. The type of floor and the time of day also play a part. The quote shows per room which tasks we carry out and how often, so you can compare proposals properly.

Demonstrably in order

If you buy in cleaning, you don't want to run a risk when your supplier's administration isn't right. That is what Keurmerk Schoon addresses: among other things, it stands for financial and staff administration certified to NEN 4400-1, the correct application of the collective labour agreement for cleaning and appropriate insurance, including for damage at your location. An independent body checks this at least once a year. That reduces your risk of chain liability.

VCA shows that safety, health and the environment are a fixed part of how we work. That matters in an office too, think of wet floors on walking routes and working safely with cleaning products. You can read more on the page about our certifications.

Switching, or outsourcing for the first time

We start with a walk through your office, preferably on a normal working day, so we can see how the rooms are used. You then receive a proposal with tasks, frequency and price. Once you agree, we arrange access and plan the first round. If you are switching from another cleaning company, we time the start to the end of your current contract. In the first weeks we look together at what can be improved, because a plan on paper has to work in practice.

Why Shinesta for your office

Shinesta is a young and compact cleaning company. You deal directly with the people who plan your cleaning, and a comment doesn't have to go through a call centre first. If you combine the regular work with window cleaning and periodic deep cleaning, you have one point of contact for everything. The next step is simple: request a quote and we will walk through your office together.